3 common myths about working with a 3PL

January 26, 2022 | Third-Party Logistics (3PL)

The world of supply chain logistics can seem like a dizzying and demanding place, and growing companies often face the decision of whether to seek the help of a third-party logistics provider to manage a part or all of their supply chain as they navigate the array of challenges that come with running and building a business.

When those companies survey the supply chain landscape, they likely will encounter some myths about 3PLs – myths that often reflect the opposite of how a 3PL like Distribution Technology can work for them to help them grow. Here are three common myths about working with a 3PL, and why with Distribution Technology, they’re wrong.

Myth no. 1: It’s expensive

Shippers sometimes balk at working with a third-party logistics provider because they will be paying someone else to manage their supply chain. However, when working with Distribution Technology, it isn’t just about improving your supply chain – it’s about making it more efficient. Our team can take on a portion of your logistics, such as warehousing, distribution or fulfillment, or the entire shipping operation, and make them more streamlined and efficient, sharpening processes and incorporating new systems. At Distribution Technology, we have established supply chain networks and a collection of clients, allowing us to scale your business and create savings for you in a variety of ways. That can include cutting costs in areas such as shipping rates, warehouse space, technology investments and staffing expenses.

Myth no. 2: You lose autonomy

One of the key advantages of working with a 3PL like Distribution Technology is that our team will shoulder the crucial responsibilities of managing your supply chain. The nitty-gritty details will fall under our expert care, and we will relieve you of the day-to-day burden that accompanies keeping your supply chain running efficiently and seamlessly. Giving up that responsibility can be difficult for some shippers, who worry that they are surrendering control of a crucial piece of their business. For instance, a common concern is that a 3PL will not emphasize service to a shipper’s customers the same way the shipper does, and for many 3PLs, that is true. However, working with a 3PL like Distribution Technology, does not mean losing your autonomy, nor does it mean sacrificing your commitment to customer service. When you work with Distribution Technology, a 3PL that puts its client’s needs and preferences first, your input and insight will be sought and valued, and we will work to represent and reflect your business in the best possible light, such as in the area of customer service. Meanwhile, you will be freed to shift more of your focus to your products and the growth of your business. 

Myth no. 3: A 3PL won’t understand your business 

The best 3PLs strive to be true strategic partners with their clients. Here at Distribution Technology, we ask the right questions, study your industry, and constantly look for opportunities for continuous improvement. Our team at Distribution Technology will bring a fresh perspective to your business, helping you to understand opportunities for your business in the supply chain that you’ve never considered before. In a strong 3PL partnership, the line between the shipper and provider blurs, so that they feel as though they are part of the same team. When you choose a 3PL, you should look for one that aligns with your values and culture and that demonstrates a proven willingness and ability to learn their partners’ businesses and bring added value to the relationship. At Distribution Technology, we view our relationships as a long-term partnerships – your success and ours is intertwined – rather than a short-term one, and we will strive to understand your business as well as you do so we can offer the best possible service. At Distribution Technology, communication is open, frequent and honest, leading to transparent, productive relationships and service that is unique to every shipper.

Distribution Technology, a third-party logistics provider based in Charlotte, North Carolina, has been helping businesses grow for more than 50 years. As one of the top-ranked 3PLs in the country, Distribution Technologyunderstands the ever-changing demands, seasonal pressures, and unpredictability you face in your business, so our warehouses are designed to meet your fluctuating needs. Our North Carolina-based network of facilities hold a wide range of products across many sectors of industries and are equipped with temperature-controlled, food-grade, secure storage — as well as additional storage for chemicals and a designated area for hazardous or flammable materials. For more information, contact us today.